Last Updated: May 23, 2026

HNF Battery (“we,” “us,” or “our”), operated by HNF Battery Co., Ltd., located at 6F No.18 Yucai Rd, Dalingshan Town, Dongguan, Guangdong, China, is committed to protecting the privacy of our website visitors, customers, and business partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://hnfbattery.com or place an order with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit when you:

  • Fill out a contact, inquiry, or sample request form
  • Place an order through our website or contact us via email
  • Subscribe to our newsletter or OEM update emails
  • Communicate with us via WhatsApp, Telegram, or email

This may include your name, company name, email address, phone number, shipping address, and product specifications.

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version, operating system
  • Pages visited, time spent on each page, referring URL
  • Device identifiers and cookie data

This data is collected through cookies and third-party analytics tools including Google Analytics and Google Site Kit.

1.3 Payment Information

We do not store payment card details on our servers. Payment processing is handled by third-party payment processors. Please review their respective privacy policies for details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and sample requests
  • Respond to inquiries, quotes, and OEM customization requests
  • Send order confirmations, shipping updates, and after-sales support
  • Send marketing emails about new products and offers (you may unsubscribe at any time)
  • Improve our website functionality and user experience
  • Comply with legal obligations, including export documentation requirements
  • Prevent fraud and maintain the security of our platform

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Logistics and shipping partners — to fulfill and deliver your orders internationally
  • Payment processors — to securely handle transactions
  • IT and hosting providers — who help us operate hnfbattery.com (e.g., WordPress hosting)
  • Google services — including Google Analytics and Google Site Kit, for website performance tracking
  • Legal authorities — when required by applicable law, court order, or to protect our rights

All third-party service providers are contractually required to handle your data in a manner consistent with this Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies — required for site functionality (e.g., shopping cart, login sessions)
  • Analytics cookies — to understand how visitors use our site (Google Analytics)
  • Marketing cookies — to deliver relevant content (if applicable)

You may disable cookies in your browser settings. Note that disabling cookies may affect certain site features. For more information, please refer to Google’s Privacy Policy.

5. International Data Transfers

HNF Battery is based in Dongguan, China. If you are located in the European Union, United Kingdom, or other regions with data protection laws, please be aware that your information may be transferred to and processed in China. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

For EU residents, such transfers are conducted in compliance with the General Data Protection Regulation (GDPR). You may request a copy of the relevant safeguards by contacting us at the address below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Order and transaction records: 7 years (as required by Chinese accounting law and export regulations)
  • Marketing preferences: Until you unsubscribe or request deletion
  • Analytics data: As configured in our Google Analytics settings (default: 14 months)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete information
  • Deletion — Request deletion of your personal data (“right to be forgotten”)
  • Objection — Object to certain types of processing, including direct marketing
  • Portability — Request a machine-readable copy of your data
  • Withdraw Consent — Withdraw consent for marketing emails at any time by clicking “unsubscribe” in any email

To exercise any of these rights, please contact us at sales@hnfbattery.com. We will respond within 30 days.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data in transit. However, no method of internet transmission or electronic storage is 100% secure.

9. Children’s Privacy

Our website and services are intended for business customers and are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under 18, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites, including our Alibaba store (HNF Battery on Alibaba), Facebook, YouTube, and others. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Company: HNF Battery Co., Ltd.
  • Address: 6F No.18 Yucai Rd, Dalingshan Town, Dongguan, Guangdong, China
  • Email: sales@hnfbattery.com
  • Phone / WhatsApp: +86 134-8090-2696
  • Business Hours: Mon–Fri, 9:00 AM – 6:00 PM (GMT+8)

Questions? Visit our Contact Page or browse our Products.